TRT Manufacturing · k3yOS
TRT Manufacturing
The behaviour blueprint
Seven behaviours that make PULSE real on the floor. Pick one to watch its two-minute film and see what it looks like here.
7
behaviours
L0–L3
processes mapped
400+
at the PULSE launch
1
Outcome
1
Outcome
2
Ownership
2
Ownership
3
Collaborate
3
Collaborate
4
Merit
4
Merit
5
Comms
5
Comms
6
Ethics
6
Ethics
7
People
7
People
Outcome focus
Behaviour 1 of 7
We deliver results. No excuses.
Outcome focus
Outcome focus — what it looks like on the floor
Video · 2 min · Lawrence, Managing Director
What it looks like here
›
Every shift closes against its plan — volume, yield and quality, stated in numbers.
›
If the number is missed, we say so at handover and open an A3 the same day.
›
No excuse replaces a countermeasure.
Personal ownership
Behaviour 2 of 7
We own what we start.
Personal ownership
Personal ownership — what it looks like on the floor
Video · 2 min · Rosemary, Plant Manager
What it looks like here
›
Every process in the L0–L3 map has one named owner and a KPI.
›
If you start a job you carry it to the handshake — you do not hand over a problem without a mitigation.
›
Ownership stays with the person, not the shift.
Radical collaboration
Behaviour 3 of 7
We show up and step up.
Radical collaboration
Radical collaboration — what it looks like on the floor
Video · 2 min · Alasha, People & Culture
What it looks like here
›
QC, Production, Warehouse and Client Services solve in the same room, not by email.
›
Know Your Company rotations put you inside the department you depend on.
›
Stepping up across a line boundary is expected, not exceptional.
Merit-based culture
Behaviour 4 of 7
We recognise and reinforce performance.
Merit-based culture
Merit-based culture — what it looks like on the floor
Video · 2 min · Chido, SML programme
What it looks like here
›
Victory Rounds every Friday name the people who moved a number.
›
Team-based incentives sit on productivity, quality, safety and attendance.
›
Promotion follows evidence in your role profile, not tenure.
Dynamic communication
Behaviour 5 of 7
We communicate with clarity and speed.
Dynamic communication
Dynamic communication — what it looks like on the floor
Video · 2 min · Noluthando, Handovers
What it looks like here
›
Shift handovers log safety, quality and time risk with a named mitigation owner.
›
Client brief-to-formulation handshakes happen face to face before work starts.
›
Bad news travels first and fastest.
Ethical inclusivity
Behaviour 6 of 7
We are transparent and direct.
Ethical inclusivity
Ethical inclusivity — what it looks like on the floor
Video · 2 min · Phuti, Innovation
What it looks like here
›
Pulse checks are anonymous and the results are published, not filtered.
›
FailCons put real failures on the table so the learning is shared.
›
Direct is not harsh — we address the facts, never the person.
Human capital care
Behaviour 7 of 7
We respect people and hold standards.
Human capital care
Human capital care — what it looks like on the floor
Video · 2 min · Michelle, Admin
What it looks like here
›
PPE, isolation and lock-out are non-negotiable, for everyone, every time.
›
Standards are held with dignity — we correct the work, we protect the person.
›
Every SOP is written so a new starter can follow it safely.
Ways of leading · WOLS
Engaged leadership Empowerment Developmental guidance Role modelling
Ways of winning · WOWS
Visionary clarity Value chain expertise Service excellence Operational fluidity
War room · this week
Three KPIs are red on the board: first-pass yield, brief-to-formulation handover time, and attendance on night shift. Declare war — bring an A3, not an explanation.
Owner · Rosemary · Thursday 14:00, Plant 1
L
Lawrence
Managing Director · broadcast · 2d
Seven behaviours is not a poster. It is how we decide, hand over and hold each other. If you cannot name the behaviour you leaned on this week, that is the first conversation to have with your HOD.
👍 128💬 24
Latest comms
🏆
Victory Round · 1 August
Night shift held first-pass yield at 97% for four weeks straight. Sipho's line took the round; Michelle read the numbers out on the floor.
Merit-based culture · 3 min read
Read
🧩
FailCon · 31 July
Three failures on the table, no blame: a mislabelled batch, a missed PPE check, and a handover that never happened. Two A3s opened, one SOP rewritten the same week.
Ethical inclusivity · 4 min read
Read
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One film, one challenge, one check-in — your TRT practice for today.
PULSE — we beat as one
Today's film
PULSE we beat as one
Video · 2:06 · the culture launch film
Your essentials
✓
Watch the PULSE film
2–4 min
Do this week's challenge
at handover
Log your pulse check-in
1 min
This week's challenge
At handover, give one decision fully to someone on your shift — and don't take it back. It builds your Personal ownership signal, 61% and rising.
2/4
Continue the journey — PULSE
Next: log this fortnight's execution check-in
Go
Search TRT
Welcome! New employee onboarding
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People & HR portal
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Money at work
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Master Keys
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Key enablers
Seven enablers · owners, dashboards and rollout
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Welcome to TRT
Your first 90 days, one step at a time
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Welcome, Naledi. Glad you're here.
Rosemary is your manager, Alasha is your buddy. Work through the journey below — nothing here is a test.
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Meet your people
The five to know in your first fortnight.
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Set yourself up
Three things worth doing this week.
Confirm your banking details
My pay · before the 20th to be paid this month
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Choose your benefits
Money at work · funeral cover, savings
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Start your required learning
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T
Ask me anything — how leave works, who owns what, where to find a template. No question is too small in week one.
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Key enablers
Where the transformation lands or stalls
Seven enablers · seven owners
Each enabler has a named owner, a set of quick fixes and a strategic horizon. Open one for its dashboard and highlights.
1
Performance war room
Visualise the gaps. Declare war on them.
Owner · Rosemary Live
→
2
Enterprise architecture & automation
Finish SAGE. Automate the reporting.
Owner · Tonderai In build
→
3
Enterprise to individual PMS
One scoreboard, cascaded to every person.
Owner · Chido In build
→
4
Know Your Company & hire to culture
Understand the value chain. Hire for fit.
Owner · Alasha Live
→
5
SML programme
Capacitate leadership at every level.
Owner · Chido In build
→
6
Handovers & handshakes
Nothing gets dropped between shifts.
Owner · Noluthando Live
→
7
Innovation
Creativity with a result attached.
Owner · Phuti Next
→
←
Performance war room
Enabler 1 of 7 · owner Rosemary
Enabler 1
Live
Visualise the gaps. Declare war on them.
96.4%
First-pass yield
Target 97.5%
R2.1m
Value at risk
Down R0.4m WoW
11
Open actions
4 overdue
4.2 d
Brief → formulation
Target 3.0 d
Key highlights
›
Escalation process agreed to EXCO level with a 24-hour clock.
›
Critical KPI dashboard fed live from SAGE — no manual spreadsheets.
›
Action tracking with a named owner and a date, reviewed Thursday 14:00 in Plant 1.
›
Cascaded KPIs so every department sees its line on the board.
Accountable
Rosemary reports on this enabler at the monthly CTTT meet. Raise a blocker through your HOD or ask T.
←
Enterprise architecture & automation
Enabler 2 of 7 · owner Tonderai
Enabler 2
In build
Finish SAGE. Automate the reporting.
Rollout progress
Executive dashboards 100%
FY26Q3
HR dashboard 90%
FY26Q3
Costing application 45%
FY26Q4
WMS · warehouse management 20%
FY27Q1
PPM · planned maintenance 5%
FY27Q2
Key highlights
›
Modules sequenced by transformation impact, not vendor order.
›
Every dashboard replaces a manual report — the old one is switched off.
›
One data definition per KPI, agreed with the war room.
Accountable
Tonderai reports on this enabler at the monthly CTTT meet. Raise a blocker through your HOD or ask T.
←
Enterprise to individual PMS
Enabler 3 of 7 · owner Chido
Enabler 3
In build
One scoreboard, cascaded to every person.
Rollout progress
Standardised scorecards & KPIs 70%
all functions
Manager refresher · SMART OKRs 55%
training
Team-based incentives 30%
productivity, quality, safety, attendance
Integrated digital PMS 25%
linked to strategy
PMS linked to talent & reward 15%
succession, L&D
Key highlights
›
Incentives sit on the team result, not the individual hero.
›
Continuous coaching is a leadership expectation, not an annual event.
›
PMS outcomes feed succession plans and learning decisions.
Accountable
Chido reports on this enabler at the monthly CTTT meet. Raise a blocker through your HOD or ask T.
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Know Your Company & hire to culture
Enabler 4 of 7 · owner Alasha
Enabler 4
Live
Understand the value chain. Hire for fit.
Rollout progress
Value chain induction · existing videos 80%
all new starters
Introduction to client products 60%
by department
Cross-department walkthroughs 45%
rotation roster
Culture-fit scorecard in interviews 65%
every hire
Value Chain Academy 15%
curriculum build
Key highlights
›
QC spends a shift in Warehouse — and the reverse.
›
No offer goes out without a culture-fit score on the pack.
›
Coaching, mentorship and rotation replace once-off induction.
Accountable
Alasha reports on this enabler at the monthly CTTT meet. Raise a blocker through your HOD or ask T.
←
SML programme
Enabler 5 of 7 · owner Chido
Enabler 5
In build
Capacitate leadership at every level.
Rollout progress
Individual leadership development plans 62%
supervisors & managers
Leadership workshops 48%
communication, accountability, conflict
Mentor pairing for new supervisors 35%
experienced mentors
Leadership Academy pathways 20%
supervisor → senior leader
Leadership effectiveness measurement 10%
engagement, retention, performance
Key highlights
›
Every supervisor and manager has a named development plan.
›
Workshops cover the hard conversations: performance and labour relations.
›
Effectiveness is measured annually against engagement and retention.
Accountable
Chido reports on this enabler at the monthly CTTT meet. Raise a blocker through your HOD or ask T.
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Handovers & handshakes
Enabler 6 of 7 · owner Noluthando
Enabler 6
Live
Nothing gets dropped between shifts.
96%
Handover compliance
Target 100%
88%
Risks logged with an owner
Up 12% MoM
4.2 d
Brief → formulation
Target 3.0 d
12
Client handshakes held
This month
Key highlights
›
Shift handover agenda covers safety, quality and time risk with a logged mitigation.
›
Brief handover meetings with clients for every new project and post-validation.
›
Monthly trends extracted from the handover file into Power BI.
›
Forecast revenue tracked against brief-to-formulation handover time.
Accountable
Noluthando reports on this enabler at the monthly CTTT meet. Raise a blocker through your HOD or ask T.
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Innovation
Enabler 7 of 7 · owner Phuti
Enabler 7
Next
Creativity with a result attached.
71%
Pulse check response rate
612 of 862
42
Ideas submitted
This quarter
9
Ideas implemented
21% conversion
3
Pulse Pit Stops run
Night shift included
Key highlights
›
Pulse Pit Stops and roadshows take the conversation to the floor.
›
Wins celebrated through rewards, not memos.
›
Pulse Innovation Hub and innovation champions in every department.
Accountable
Phuti reports on this enabler at the monthly CTTT meet. Raise a blocker through your HOD or ask T.
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Master Keys
Three guided Keys · one session a day
Leadership Master Key
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How it works
Register for this Key and Session 1 opens today — then one new session each morning. Under 10 minutes a day.
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Today
Open
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Personal Master Key
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How it works
Register for this Key and Session 1 opens today — then one new session each morning. Under 10 minutes a day.
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Today
Open
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Team Master Key
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How it works
Register for this Key and Session 1 opens today — then one new session each morning. Under 10 minutes a day.
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Today
Open
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Money at work
Cover, credit and savings — straight off your salary
Monthly salary
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Deductions
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Insurance
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Loans
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Savings
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My Wallet
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People & HR
Learning, leave, pay and your record — one place
Needs you
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Start learning →
Learning
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Leave
My pay
My profile
My tasks
6
Careers
Org chart
Benefits
Documents
Request leave
My payslips
Bank details
Give feedback
Development items
Important dates
MP
Michelle Adams · 4 years today
1 Aug · send a note
2 public holidays this month
9 Aug · Women's Day · 10 Aug observed
Announcement
Set your FY27 goals. Agree 4–6 SMART goals with your manager that drive real impact.
July – August window
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Learning & development
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Compliance
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of required learning complete
Required learning
Overdue In progress Due {{ c.due }} Complete
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Mark complete
Reopen
Development items · with my manager
1
Run one A3 from gap to closed countermeasure
Target Q3 · agreed with Rosemary
On track
2
Executive coaching — the SML panel
6 sessions · 2 done
In progress
3
Leadership Master Key — daily sessions
Explore · one session a day
Open →
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Leave & absence
Balances as at today · FY27 cycle
12.5
Annual days
8
Sick days
3
Family days
Request leave
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From
To
Your manager sees it immediately. Balances update on approval.
My requests
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Pending
Approved
Who's out this week
EL
Tonderai Moyo · annual, Mon–Wed
HN
Chido Banda · study, Thu
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My pay
Payslips, banking and tax certificates
Latest payslip · July 2026
R 21 486.40
Net pay · paid 25 Jul into Acc ••• 4471
Download PDF
Email to me
Payslip history
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Bank account · salary
Edit
Bank{{ bankName }}
Account{{ bankAcc }}
TypeCheque · 100% of salary
New account number
Changes are verified with payroll before the next run.
IRP5 · 2026 tax year
Issued 12 Jun 2026
Download
Total reward statement
Salary, bonus, benefits and retirement
View
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Insurance
Group funeral cover · deducted from salary
Funeral cover
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R10 000 cover for R10 per month, per person. No medical questions.
Who is covered
Naledi Mokoena · me
Main member · R10 per month
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Add a family member
Full name
Date of birth
Name and date of birth are both required. Up to 6 family members.
Monthly premium{{ insPremium }}
Deducted from your salary on the 25th, with your payslip.
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Loans
Employer loan · repaid off your salary
Active loan
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Settle early
What you can borrow
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10% of monthly salary · interest free
Amount
Repayment term
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Monthly repayment{{ loanMonthly }}
Deducted from your salary until settled.
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Savings
Save straight off your salary, before you see it
Saving each month
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Portion of salary
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In 12 months{{ savYear }}
Held in the TRT staff savings pot. Withdraw any time with 7 days' notice.
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My Wallet
Everything running off your salary this month
Total deductions
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Funeral cover
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Employer loan
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Salary savings
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Savings pot
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See it on your payslip
My pay · payslips and banking
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Manage my profile
What colleagues across every plant and department see
Photo
NM
Upload a photo
Take one now
Name pronunciation
Preferred language
T, your nudges and this app follow your choice.
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Skills
Tap to add or drop. Skills are how the capability network finds you.
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+
Career history
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+ Add a role
Experience & credentials
National Diploma, Chemical Engineering
Verified by People & Culture
SML supervisor track · module 3 of 6
2026 · in progress
Know Your Company rotations
QC lab · Warehouse · Dispatch
+ Add experience
We
One TRT · what's working across the plant this week
Pillar of the month
Personal ownership
We own what we start. Nominations for August's culture champion close Friday — nominate on the board in your canteen or here.
Nominate someone
37 nominations so far
A
Alasha
People & Culture · Know Your Company · 2h
🏆 First Know Your Company walkthrough ran on Tuesday — QC spent a shift in Warehouse. Two handoff problems we had been arguing about for months turned out to be the same problem. Sign-up sheet is on the noticeboard.
👍 52💬 9
T
Tonderai
Enterprise Architecture · SAGE · 5h
📊 Executive and HR dashboards are live in SAGE this quarter. Costing application is next, then PPM and WMS. If your KPI is not on a dashboard yet, tell me which one and I will get it in the queue.
👍 31💬 12
C
Chido
SML programme · 1d
🤝 Honest question for the supervisors: how do you hold a shift accountable without it turning into a character argument? The "facts, not people" framing from the workshop worked for me. What works for you?
👍 18💬 21
This month's pulse check
Where do you need the most support right now?
Clear priorities on shift41%
Difficult conversations34%
Cross-department handoffs25%
Anonymous · 612 responses · results go to the CTTT monthly meet
Rituals coming up
🏆
Victory Round
Friday 15:30 · Plant 1 floor · Production & QC
🎬
Town hall with Lawrence
Wed 09:00 · extended lunch sitting · Client Services hosting
🧩
FailCon
Last Thursday · bring one failure and what it taught us
⚡
Pulse Pit Stop
Roadshow · night shift included this round
NM
Naledi
Production Supervisor · Plant 1
Level 4 1,840 XP 🔥 9
Edit profile
My profile
Manage →
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My role in TRT
Production Supervisor · Plant 1
Operating level 4 of 6 · shift of 14 · reports to Rosemary
You are the gear between formulation and dispatch. Nothing leaves your line without your name on the handover — and nothing downstream can run faster than your changeover.
Where I sit in the value chain
Formulation
upstream
My line
you
QC
hold or release
Dispatch
to client
My role KPIs · this month
First-pass yield 97.8%
Target 97.5% On target
Line changeover time 38 min
Target 30 min 8 min over
Shift handover compliance 100%
Target 100% Held all month
Safety incidents 0
Target 0 142 days clear
Attendance · my shift 94%
Target 96% 2% short
My role profile
Accountabilities, KPIs and competencies · signed off
Open
Recognition from my team
11 badges
Behaviour badges awarded by the people you work beside — not by a manager.
🏆
Personal ownership
“She stayed until the batch was released. Nobody asked her to.”
From Sipho, Plant 1 · 2 days ago
🤝
Radical collaboration
“Walked over to the lab instead of emailing. We fixed it in ten minutes.”
From Chido, QC lab · last week
⚡
Dynamic communication
“Flagged the changeover risk at handover before it became our problem.”
From Noluthando, Handovers · last week
🛟
Human capital care
“Took a new starter through the isolation procedure twice, patiently.”
From Michelle, Admin · 3 weeks ago
Personal ownership · 4 Radical collaboration · 3 Dynamic communication · 2 Human capital care · 2
Milestones
🔥
Culture champion · July
Personal ownership · voted by the floor
🎯
64 PULSE challenges
36 to the 100 milestone
📈
Promoted to Supervisor
2024 · shift of 14
Award a badge to a colleague
T
T
T — your TRT guide
● Online · knows TRT, PULSE & your journey
✕
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